Questions fréquentes

Q -
What is MAtv?
MAtv is the community’s voice, by Videotron. Carried exclusively by Videotron, MAtv serves the community and reflects Québec’s diversity. It offers all Quebecers a space for self-expression and communication, and promotes public participation. Useful, informative and educational, MAtv focuses on local interests and highlights emerging talent.
Q -
Who owns MAtv?
Cable company Videotron, part of the group Quebecor Media, owns and manages MAtv.
Q -
How to tune in MAtv?
Clients of Videotron can tune in MAtv on channel 9 or 609 in HD. In addition, when logging on Videotron's Customer Centre, all clients of Videotron (television, Internet, mobile or illico Club) can view MAtv live and on-demand thanks to the illico app for iPad and Android, and through illico.tv at the following address: https://illicoweb.videotron.com/chaines/MAtv
Q -
Is there a difference between channel 9 programming and the programming on channel 609 HD?
No: both channels 9 and 609 show firstly programs produced by local MAtv station and by community television affiliated (TCA) to MAtv, then complete their programmation - when local programs are not presented - with shows produced by other community televisions of the MAtv network.
Q -
I would like to watch MAtv but I am not a Videotron client. Is there another way to view MAtv programs?
If you are not a Videotron client, you can still view some of MAtv complete shows on matv.ca. On the other hand, you could have full access to MAtv just by becoming a member of the illico Club of Videotron. For only $9.99 per month, this membership allows you to watch live MAtv Montreal's local programming as well as Quebec's on-demand, plus watching movies and series unlimited on the web, with illico.tv as well as with the illico app on iPad and Android tablets! In order to get all the information on this topic, visit http://illicoweb.videotron.com/club-infos
Q -
Can I propose projects or suggest content to MAtv?
Matv is organized to welcome and evaluate show projects submitted, and to manage the development and production of chosen programming. You can find more information on this topic in the section MY Project under the tab MY Zone.
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Is MAtv available on social media?
Yes, MAtv is followed by an active community in every region, through which you can express yourself! Look for MAtv and your specific region in the search bar of Facebook and Twitter, then follow us! You will be able to write to us and interact with MAtv.
Q -
Can I see the shows of MAtv on the Internet?
Yes, all clients of Videotron can view MAtv Montreal and MAtv Quebec live and on-demand via the illico app for tablet at the address https://illicoweb.videotron.com/chaines/MAtv. Moreover, many complete programs are available at all times on our website, for example the weekly show CityLife. Finally, most shows offer excerpts and exclusive content in the tab VIDEOS of their webpage at http://en.matv.ca.
Q -
How to contact MAtv?
In the footer of the website, under the section CUSTOMER SERVICE, click on Contact Us. If the region is not yours, select first the appropriate region in the pull-down menu at the top of every MAtv webpage (to the right of the MAtv logo), then click again on Contact Us. On the other hand, if you are trying to reach an affiliated community television (TCA), please refer to the list of MAtv's partners on the webpage http://en.matv.ca/page/diffuseurs
Q -
How to submit a project for a television show?
Citizens of any of the nine regions of MAtv can submit their program ideas to their own local television. All that is needed is to consult the MY PROJECT section under MY Zone tab and then fill up the form associated with that region. Please note that for certain regions, MAtv will only consider projects during specific periods of the year.
Q -
How to be a volunteer at MAtv?
Refer to MY VOLUNTEERING section under MY Zone tab, where there is the link "I'M IN!" to the appropriate form, which can be filled online. Once the form is completed and submitted, you will be contacted personally to get better acquainted. Please note that for certain regions, registration is only available during specific periods of the year.